|Maps & More|
|redeem code or activate|
|support, customer care|
Watch our short video to see how easy it is.
In order to contact our Customer Care, please log in or register an account first. This will allow us to provide you with assistance and information that is specific to you.
- How do I register a new account?
You can register a new account by clicking on Log in or register at the top of the Naviextras.com website. You will be asked to provide your name, e-mail address, a unique username and password, as well as your country of residence, for invoicing purposes. You will also be asked to choose a device. Please note that if your device model is not listed, it is not supported.
- The username I entered is not available.
Please choose a different username that is unique to you.
- How do I reset my password if I have forgotten it?
Please use the "Forgotten username or password" link to reset your password. Usually an e-mail will arrive within a few minutes. Please also check your spam folder, in case the e-mail should arrive there.
- Which e-mail address should I enter to log in?
To log in to Naviextras.com, you must have a user account in our database. The e-mail address used for login must match this account.
- This is my first time in a while logging in to Naviextras.com. How do I obtain my login information if I have forgotten it?
Use the "Forgot username or password" function to determine if a user account exists for you. If an account does exist, an e-mail with a reminder of your username and a link to reset your password will be sent to the e-mail address on record. If no record is located, you will be prompted to provide a different e-mail address. Alternately, please register a new account.
|18MY TH or later|
|18MY AUS/NZL or later|