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Can't find the answer you need in the frequently asked questions? Then please contact us by using the form below.

Please note that we can only answer Naviextras.com-related questions. If you have a problem or need technical support regarding your navigation device, please contact the customer care service of the manufacturer.

Until you are not logged in, you can only send us login or registration-related questions, no other support requests will be answered. To send us other support requests, please log in or register! Please enter your e-mail address, so that we can send you a feedback by e-mail.

Consumers living within the EU may submit their legal claims to the online dispute resolution platform operated and provided by the European Commission which can be accessed via http://ec.europa.eu/consumers/odr/ in order to reach an out of court settlement.

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REQUIRED FIELD
supported devices
This is the official update site for the following devices:
17.5MY AUS/NZL
17.5MY TH
18MY TH
18MY AUS

Please visit back regularly for the latest compatibility list as we are constantly adding support for new devices.